The following is a broad sample of the menu of available services.
Of course, services can be tailored to specifically address each property.

 

Finding Tenants

q       Advertise and show properties

q       Collect applications and screen applicants

q       Execute lease and collect security deposit

q       Collection of all fees and rents

q       Take action on all delinquent accounts

 

Servicing of all Inquires and Complaints

q       Quick response and resolution to all inquires and complaints

q       Keep a detailed record of all communication

 

Maintenance, Repairs, and Improvements

q       Coordination of all interior and exterior maintenance and repairs

q       Plan and coordinate all capital improvements for the property

q       Coordinate all lawn care, snow removal and trash removal

q       Provide common area cleaning service

 

Accounts Payable

q       Coordinate bids, execute agreements, contracts, and purchase orders

q       Paying invoices

 

Accounting and Banking

q       Custodial care of checking account

q       Track all debit and credit accounting entries

 

Budgeting

q       Working with owner / association, create working budget for property

q       Generate a long-term plan for reserves and capital improvements

 

Reporting and Record Retention

q       Monthly detail on ledger entries

q       Monthly detail of income statement

q       Annual reporting, structured for tax reporting

q       Maintain all historical records and backup of automated systems